Review EU9 casino
5.0

Review

Overview

Introduction

Casino Overview

EU9 Casino, which started operating in 2020, is an online gambling site that targets Filipino players. Managed by professional staff who have a deep understanding of the gaming business, EU9 targets players with high risk-takers and recreational gamers. This is especially due to its PAGCOR license that guarantees players will have a safe gaming experience. A quick withdrawal, a vast offer of live dealers, and a well-designed application for portable devices make this casino preferred by Filipinos.

First Impressions

Upon entering EU9 Casino’s website for the first time, you immediately meet with a clean and stylish layout. In terms of usability, the site is very well organized; thus, players can easily move from one category of games or promotions to another. The colors used are mostly red and gold, and this gives the website a lively look that anyone can easily draw to.

This site’s layout is especially easy to navigate, which is an advantage of EU9 Casino. No matter if you are a beginner at online casinos, you will be able to easily create an account, deposit money, and play the games of your choice. The principal navigation bar is quite intuitive, which enables one to navigate to the various parts of the website.

Thus, there is only one drawback – the home page may seem rather cluttered with advertisement banners. As it is evident, this shows all the available offers, and it may be a little confusing to some of the users at first. However, the general first impression of the site is constructive because of its performance and sensitivity.

Licensing, Regulation, and Fairness

Licensing Information

EU9 Casino operates under the Philippine Amusement and Gaming Corporation license. This ensures that the casino is running under the legal standards that are in place, thus providing Filipino players with a safe gambling platform. The credibility of PAGCOR contributes to enhancing the level of confidence of the players since it has standards in terms of security, fairness, and responsible gaming.

Regulatory Compliance

EU9 is a casino that operates under the regulation of PAGCOR, which means that it adheres to all responsible gaming measures and data protection laws. The casino also complies with anti-money laundering laws and provides the player with self-exclusion options. These features are useful for shielding users from reckless betting.

Fairness and RNG Certification

EU9 Casino ensures its players the fairest of games by using Random Number Generators (RNG) for its slots and tables. Companies such as iTech Labs, for instance, are responsible for verifying that these RNGs are authentic and offer true and accountable randomness to the games. The EU9 Casino has the advantage of making its payout percentages known to the players to ensure everyone is given a good game.

100%
Prestige

Brand is rated prestigious by players

90%
Promotion

Attractive promotions

100%
Support 24/7

Fast player support

Game Selection and Software Providers

Variety and Quality of Games

EU9 Casino presents quite a diverse set of games that will appeal to different types of players. So, let’s move to the subcategories of games that can be found on the market today.

Slots

The gaming options available at EU9 Casino are numerous and can be considered wide-ranging. There are old three-reel slots and new multiline video slots with scatter symbols, free spin, and other bonuses. Some of the famous games that give players colorful graphics, exciting themes, and, of course, great chances of winning are:

  • Sweet Bonanza
  • Gates of Olympus
  • Starlight Princess, and more

EU9 Casino also contains progressive jackpot slots – the amount of which increases every time a bet is made. These games allow winning the money that can change a person’s life within a single spin. What can be singled out in the slot section is the abundance of topics, from ancient civilizations to pop culture of the present day. Thus, the choice can be considered diverse.

Table Games

Traditional casino games are also not lacking in EU9 Casino because they offer variety. There are many variations of the standard games, such as blackjack, roulette, and baccarat. Both games have specific rules and line bets that the newcomer and the professional player may understand.

This section also provides the different types of blackjack, such as multi-hand blackjack and blackjack with side bets. People who like playing roulette can play either European, American, or French roulette since each has different bets and different house edges. A game that is hugely popular in Asia is Baccarat, which is offered in normal and high-limit versions.

Live Casino Games

EU9 Casino is an incredible casino for those who want to immerse themselves in a real casino experience but with the comfort of your own home. Here, you can play with professional dealers in real time, and you can chat with them and with other players as well. Few popular games in the live casino section include: 

  • Live Blackjack
  • Live Roulette
  • Live Baccarat
  • Game Show

There is also a local dealers option, which appeals to many players since they can now play with Filipino dealers. The video quality is good, and the user interface is friendly, enabling a user to bet and make choices with a lot of ease.

Instant Win Games

Who would not love instant rewards? But at the same time, it comes with high-risk. EU9 offers a wide and exciting collection of instant win games developed by Spribe.

  • Aviator
  • Dice
  • Goal
  • Plinko
  • Mine, etc.

Sports Betting

EU9 is the top choice for sports betting in the Philippines. Filipino bettors, you will experience engaging and immersive gaming betting on your favorite sport. With reputed bookies like CMD368 and s-Sports to choose from, you will explore famous tournaments and matches on varied sports while also winning a significant amount.

Software Providers

EU9 Casino works with some of the largest providers of online gaming solutions to host its games. This is the main reason why this website has partnered with some of the best providers to give a quality feel to the games.

Some of the software providers found in EU9 Casino but is not limited to:

  • Pragmatic Play: That is why the company is well known due to its hit slots like Sweet Bonanza and Gates of Olympus.
  • Evolution Gaming: It is considered a pioneer in live dealer games.
  • Microgaming: Presents all kinds of slots and has a great number of progressive jackpots.
  • NetEnt: It is popular for offering and or developing new and highly graphic slots.
  • Play’n GO: Offers slot games alongside table games

Thus, these partnerships help EU9 Casino develop and present a wide choice of games with high-quality graphics, non-intermittent play, and engaging characteristics. This also has the advantage of the casino being able to update the providers often, thus giving the players a new variety of games.

Another benefit of dealing with these providers is the question of fairness. These companies have their games checked for fairness on a regular basis, which makes them more trustworthy to the players.

Live Dealer Experience

It would be pertinent to talk about the live dealer section provided by EU9 Casino here. Driven mainly by Evolution Gaming, one of the best suppliers of live casino solutions, this section will help users get as close as possible to a real casino.

The streaming quality is very good; you get to watch in HD, and you hear everything as if you’re sitting at the table. The dealers are qualified and courteous and can speak English well, thus helping in communication with the players. The choice of available live games is very diverse.

There is also a useful option: the presence of tables with various limits for bets. This means that no matter a player’s financial ability, they will always find a game that they can afford to play. The user interface in the live casino is user-friendly and easily allows a player to place their bets, check the history of the game, or even the amount of money they have in the game.

Game Performance and RTP

EU9 Casino has fast page speed and beautiful graphics, and it is designed with mobile devices in mind. The RTP rates of most of its games range from 95% to 98% to offer players the best chance of winning.

Bonuses and Promotions

Welcome Bonus 100% Slots

EU9 Casino has a 100% Welcome Bonus waiting for all the members, and this bonus can only be redeemed once. This promotion is only for slot games and is good news for everyone who enjoys spinning the reels. It is mandatory that members deposit at least PHP 200, and the maximum bonus that they can get is PHP 29,999. To withdraw any money that might be won from the bonus, players have to make ten turns over.

Terms & Conditions

  • Only the new members of EU9 Casino can apply for this promotion, and it cannot be claimed more than once.
  • To qualify for the bonus, members are expected to deposit PHP 200 only.
  • The turnover requirement is a multiple of the bonus amount, where the multiple is 10. You cannot withdraw any winnings until the play-through requirement is met.
  • With regard to this bonus, it cannot be taken with other bonus offers.
  • Turnover begins to accumulate only when the said turnover has been met.
  • Anyone can only have one bonus at any given time; therefore, only one bonus per family or address, per email address, telephone number, and banking account.
  • EU9 will not be held responsible for any result in case the bonus is canceled or changed for any reason.

Games Included: Slot Games Only

Games Excluded:

  • Table Games
  • Live Casino
  • Sportsbook
  • Any other game types

Welcome Bonus 100% Casino & Sports

For Live casino games lovers or lovers of sports betting, EU9 also provides a 100% Welcome Bonus for the sections, just like the Slots promotion, new members need to deposit PHP 200 and above to be allowed to participate. Nevertheless, this bonus is available for the Sportsbook and Live Casino section with a maximum bonus of PHP 29,999 and with the higher 20x wagering requirements.

Terms & Conditions

  • The promotion is for all new EU9 members and can only be redeemed once.
  • To be able to participate in the program, members are required to save at least PHP 200.
  • To be able to cash out, the user has to wager 20 times the bonus amount granted for the promotion.
  • Sportsbook betting can only be done on odds ranging between 0.5 and 1.5, and this only applies to the stated leagues.
  • The bonus cannot be combined with other promotions.
  • Turnover starts to build only once you get to the turnover threshold for this promotion.
  • The turnover cannot be met by any bet made on void, canceled games or any two-sided bets.
  • Bonuses are to be given to only one person, family, email address, phone number, and account. This means that there shall be no sharing of accounts by the users.

Games Included:

  • Sportsbook (for select leagues like Premier League, La Liga, Serie A, etc.)
  • Live Casino Games

Games Excluded:

  • Virtual Sports
  • Casino 3D
  • Lottery
  • Horse Racing
  • Arcade Games
  • All Table Games (except e-games)

Ongoing Promotions

  • Join Telegram for a Free PHP 50 Bonus
  • This promotion is open to all EU9 countries and can be redeemed only one time.
  • The withdrawals must be at least PHP 500 to be allowed to withdraw.
  • The phone number and email have to be confirmed.

Bonus Details:

  • Bonus: PHP 50
  • Winover: 2000
  • Max Withdrawal: 10% (PHP 200 total amount claimable)
  • 30% Sunday & Monday Reload Bonus
  • Served on Sundays and Mondays only.
  • It can be claimed only once within the day.
  • Members have to put in a minimum of PHP 200 and have to provide valid contact information.

Bonus Details:

  • Bonus: 30% (PHP 90 for a PHP 300 deposit)
  • Max Bonus: PHP 1,200
  • Turnover: x5
  • 30% Monthly Reload Bonus
  • It can be availed on the 9th, 19th and 29th of every month.
  • It can only be claimed once a day.
  • It is necessary to deposit PHP 200 to start playing in this casino.

Bonus Details:

  • Bonus: 30% (PHP 90 for a PHP 300 deposit)
  • Max Bonus: PHP 1,200
  • Turnover: x8
  • 100% Rescue Bonus
  • New member benefits, one-time only.
  • A 100% bonus will match the first deposit amount that the player will lose.
  • It has no other active promotion, but PHP 200 is required to be deposited.

Bonus Details:

  • Bonus: 100% up to PHP 2,000
  • Turnover: x10
  • Daily Accumulate Deposit Get 888 Reward
  • The rewards are given depending on the total amount of deposits made in a single day.
  • This means that the more you deposit, the more you will be able to earn from the investment.

Bonus Details:

  • Daily deposit of PHP 2,000: Get eight rewards with three times turnover.
  • Save up to PHP 300,000 for 888 rewards.

VIP and Loyalty Programs 

EU9 Casino has developed a VIP program that has different levels that are assigned to the players. The Regular is the basic membership that all users get as soon as they sign up for an account; VIP levels are from 1 to 9 and are divided into Regular, Silver, and Gold. The VIP levels are as follows: 

Regular VIP (1-3)

For the newcomers, the Regular VIP levels range from 1 to 3, which can be accompanied by privileges like 0.30% cash back bonus on live casino, slot games, and sports betting. It should also be noted that the participants can only withdraw the money five times a day. However, birthday bonuses and gifts are not yet available at this stage, although customers can take part in card games.

Silver VIP (4-6)

When players advance to Silver VIP levels (4-6), other bonuses become active. In addition to the Regular level rewards, members get Birthday Bonuses beginning with level 5 and even more unique gifts. Rebates remain at 0.30%, but it is seen that withdrawal methods and assistance for VIPs have improved considerably.

Gold VIP (7-9)

There are the Gold VIP levels 7-9 with extra privileges in terms of increased rebates of up to 0.36% on live casino, slots, and sports betting. Getting VIP Upgrade Bonuses and birthday presents, Personal Assistance is significantly enhanced, and daily withdrawal limits are much higher.

Platinum VIP (10-12)

The players with VIP 10-12 levels are even privileged to have more privileges as they advance to the Platinum VIP level. The rebates rise to 0.35%, thereby giving more value to all live casinos, slots, and sports betting on the site. Furthermore, the members are rewarded with Birthday Gifts at all levels, although the withdrawal limits are enhanced as the player climbs higher levels.

Diamond VIP (13-15)

The Diamond VIP levels (13-15) include special privileges that include Birthday Gifts up to PHP 3,999. Players also get to enjoy a 0. 30% cash back for all live casino, slots, and sportsbook bets. Diamond VIP benefits include the increased daily cash withdrawal as well as VIP personal services.

Black Diamond VIP (16)

At the Black Diamond VIP level, players get the best casino experience with a touch of class. It is clear that the rebate rates are here at their highest at 0.40 %, and daily withdrawal limits are pushed to the maximum. That is the reason why this tier has limited and unique bonuses and gifts.

Banking Options

EU9 Casino has multiple payment and payout options available, which will be suitable for Filipino players. Safe, conventional payment methods involve bank transfers and credit/debit card payments, which are common with most users. Payment methods today, including e-wallets like GCash and Fast Bank Transfer, make transactions faster and more convenient for players to credit their accounts or request a payout. 

All these options are available to the majority of Filipino players, which makes transactions as easy as possible for deposits and withdrawals. Whether a player is a fan of old school or has embraced modern technology solutions, EU9 has ensured that it has a payment method that will suit the player’s needs.

EU9 Casino deposits are fast, and withdrawals take 1-2 business days to be processed which is also quite standard. Depositing also does not attract any charges while withdrawals attract some small charges depending on the player’s chosen method.

EU9 makes sure that all the financial transactions that are conducted go through a secure payment gateway. The casino operates within the PCI-DSS standards which ensures that the players’ information including identity and payment information, are safe.

Customer Support and Service Quality

Support Channels

EU9 Casino also offers several methods of contacting the support team: live chat, email, and phone. The live chat is accessible on the website, and the support operators can help immediately. Users can also use email or phone support for more complicated questions. Customers describe short response times and courteous and professional staff, especially in live chat.

Support Availability

Customer service is available around the clock through the live chat option, thus catering to all Filipino players. It is also in English and Filipino to accommodate the locals and improve access to their services. Further, the casino also has a list of frequently asked questions and answers, which assist the players in case of any questions or problems.

User Feedback and Reputation

Players give EU9 Casino good reviews on many forums and review websites for their fast pay option and good customer service. As for the live chat service, the users have rendered positive feedback time and again. Nonetheless, some of them complain of delayed responses to their emails to the support team from time to time. The casino also tries to address issues, making it have a good reputation in regard to the customer care it provides.

Mobile Compatibility and User Experience

Mobile Website and App Review

EU9 Casino has a very well-optimized mobile version of the website with access to all the games and promotions and the option to manage your account from your smartphone or tablet. The interface is well-designed and user-friendly; there are no delays or difficulties in moving from one section to another. Mobile players can play numerous games that are compatible with the devices they use. Thus, the flow is smooth. Also, the casino has a dedicated mobile application that improves performance and informs users about new bonuses. Lovers also recommend the app for its efficiency and reliability among the users.

Cross-Platform Performance

The EU9 Casino is compatible with both desktop and mobile devices, as well as tablets. This approach to mobile-first design guarantees that the casino’s users will always have the best experience, irrespective of their device. Its cross-platform performance is good, with no disparity in the frame rate or interface responsiveness between devices.

Responsible Gambling Initiatives

  • Set daily, weekly, or monthly deposit limits.
  • Enable session time limits for controlled play.
  • Use self-exclusion options to take a break.
  • Receive reality checks to monitor gaming time.
  • Access gambling history to review spending.
  • Contact support for responsible gambling advice.

EU9 Casino has partnered with organizations such as the Gambling Commission to manage and combat the issue of gambling. It also has the problem of responsible gambling through informative guides and materials that are available on the website. It is also necessary to mention that the casino has a responsible gambling page where users can find the required information concerning the management of gambling habits and the addresses of professional help.

Final Verdict

Overall Strengths

EU9 Casino has several features that make it stand out in the market. The game options are great, and there is something for everyone, no matter if you like slots or live dealer games. The bonus value is quite high and competitive, especially for new members. It helps you set off with good money for your deposits.

We also like how easy it is to navigate through their site whether you’re on a desktop or your mobile. Customer service is also well done, with different options for how customers can get help whenever they want. When comparing EU9 to other casinos, it stands out that the casino focuses on Filipino players and offers options such as Gcash and fast bank transfer.

Areas for Improvement

We are pleased, but there are certainly points at which EU9 Casino could expand. First of all, the conditions that are tied to bonuses can be higher than those of similar companies. This may be a challenge, particularly for the new and social players who play in order to gain quick wins. Furthermore, customer service can be available only during working hours, which can be a problem during peak hours when answering time may be longer.

Finally, we can say that the current VIP program can be adjusted to provide more benefits to the mid-range player with faster withdrawals and better exclusive offers.

Expert Rating

Taking into account all the criteria used in the evaluation of game variety, bonuses offered, and customer satisfaction, EU9 Casino is awarded with 4. I rate this book 5 out of 5 stars. This rating is in line with their overall performance in terms of servicing Filipino players and giving them a good time in a risk-free manner. Nevertheless, we decided to shave off half a point because of the wagering terms and occasional slow response from the services.

Recommendation

All in all, the EU9 Casino is a great choice for players who like to have plenty of options on different games, bonuses, and a seamless site interface. It can accommodate the big spenders, the small-time gamblers, and everyone in between. If you regard local methods as the most preferred payment option for quick and efficient transactions, then this casino is perfect for you. Consider all the aspects we have covered above and then determine whether this is the right gaming solution for you.

Our Review

4.9/5

Overal Rating

Customer Support
100%
Trust&Fairness
100%
Games100
100%
Commissions100
100%
Entry fees
100%

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