Introduction
What does it take for a casino to be featured on OCP?
We review the online casinos by comprehensively testing each casino using our rigorous process. Our casino experts follow certain steps and points system to rate Filipino casinos.
The casino reviews done by us are fair, unbiased, and completely free from any type of influence. We aim to provide a secure and safe gambling environment to the players. From transparent reviews about the casino's licensing and security to its games and bonuses, we cover everything.
Read ahead to know how we make sure that the casino you are choosing is thoroughly researched and verified.
Research and Data Collection
Our casino reviewers extensively search about the below-cited information transparently using the casino’s official website, regulatory bodies, industry reports, player forums, videos, etc.Our casino experts also sign up with particular casinos operating in the Philippines to check for themselves the claims made by a casino. A completely unbiased review lets our readers explore the best casino for gameplay. They are sure that the casinos are strictly reviewed and it is safe to play the casino games. We want our readers to have a great time playing at a Filipino casino they choose.
We usually kick off the casino review process by carrying out the initial research using certain pointers:
- Casino's History
- Licensing and regulatory bodies
- Certifications regarding security and fairness in gameplay
- Casino Games including slots, live dealer casino, etc.
- Sportsbook and eSports
- VIP and other loyalty programs
- Promotional offers
- Welcome bonus
- Contact support
Data Verification
We have years of experience in reviewing and bringing forth the best and verified online casinos for our players. The data and claims stated by the casino are completely verified and certified using the sites of the verifying authorities. We visit the official sites of the regulatory bodies to test the claims made by the casino.Our experts cite the newly verified casinos and the casinos whose verification is still in process. We even provide the licensing number and ownership number of the casinos. OCP only reviews those casinos that have made a mark in the industry and established themselves as reputable and confident authorities.
Key Review Criteria
Licensing and Regulation
We ensure that the casino reviewed is secure and offers fairness in gambling. It must be legit and trustworthy to play the casino games. The importance of testing licensing and fairness certifications is to determine whether the casino is trustworthy, reputable, and honest with its players.A licensed casino offers timely payouts, secure gaming environment, and 24*7 customer support. It reflects the casino’s dedication towards maintaining high standards and ensuring that players can engage in the gameplay with confidence.
We check for the licensing bodies like PAGCOR, MGA, UKGC, Curacao, etc. Casinos in the Philippines must be licensed and regulated under the norms of PAGCOR. It is a regulatory body that operates, authorizes, and licenses all kinds of games. It also helps promote the casino industry in the country and certifies that it is secure to play in a particular casino.
Apart from this, regulatory bodies like UKGC, MGA, and Curacao are offshore licensing authorities but are rated as top-notch. To get a license from any of these organizations, casinos need to follow strict codes and guidelines. From having strict policies related to KYC, AML, and responsible gambling to providing best casino games, timely payments, and customer support are a few things casinos need to follow.
Game Variety and Quality
A good selection of casino games and sportsbook from top software gaming providers is a sign of a top-quality casino. When it comes to evaluating casino games, we check the criteria listed below.Along with these factors, we also check out the game software providers. We make sure that this downloadable gambling software are offered by leading names like NetEnt, RTG, Microgaming, Evolution Gaming, Playtech, JILI, SA Gaming, SABA Sports, etc. The best-known software providers offers the best gameplay graphics, immersive games, high-quality sound, and exciting animations. These are even easy to install and causes no harm to your device.
Players who prefer to play using their browsers on desktops or laptops or even mobile devices, these software providers offer smooth in-game experience.
- Game variants include slots, live dealer casino games, instant games, etc.
- Progressive Jackpots
- Minimum deposit
- Welcome bonus
- In-game bonuses
- Promotional offers
- Tournament pool money
- Mobile responsiveness
- Functionality and navigability
- Free to play options
Bonuses and Promotions
An impressive welcome bonus is the sign of a great casino. It must be lucrative and generous enough to attract the players. We do not review casinos with shady bonuses and offers that do not support their other claims and offers. Moreover, the welcome bonus has minimal deposit amount, free spins, no-deposit or cashback offer, and other stable conditions.
We also keep an eye on the other ongoing promotional offers, VIP and loyalty programs, and bonuses that are also for existing players. They must be substantial and not scarce. If there are VIP and loyalty schemes, we ensure to check their levels and the benefits they offer. Our experts will also check for any additional benefits and dedicated managers.
For bonus and promotional offers to be truly beneficial, we ensure that their terms and conditions, wagering requirements, and other accessibility requirements are not shady or complex. They must be simple to understand, honest, and integral to the reputation of the casino.
OCP's experts read through the bonus terms and conditions thoroughly to let players know if they can face any complications regarding claiming the bonus or if there are any potentially high wagering requirements.
Payment Methods
As part of our review process, we sign up with the casino to check the banking options. We evaluate online casinos based on the payments they are offering like e-wallets, debit or credit cards, bank transfer, net banking, cryptocurrency, etc.
We deposit the money to see how fast the deposits are and their minimum limit. What are the currencies accepted and is there any fee charged?
Similarly, for the withdrawals, our experts check how fast the withdrawals are, the minimum and maximum limit, and if there is any fee charged. Was any problem faced? Was the process smooth?
We write everything honestly in our reviews so that the players are aware whether they will face any challenges with payment methods or will it be a smooth process. We also let you know about the fair return to players (RTP%) on their bets.
Customer Support
We understand the bettors can face issues at any moment when playing online casino games. Sometimes the queries cannot be sorted using the FAQ section. This is where you need to opt for 24*7 customer support.
Our casino reviewers check for the support channels available at a Filipino casino like live chat, email or phone. We check the professionalism of the customer support, response time, and how easy was it to access the customer support. If our experts face any issues, we will provide the full-length statement. We test the customer support to check they meet the well-being, data security, and safety of the players. We aim to bring to you those casinos that offer speedy and informed solutions.
Security and Fairness
When it comes to choosing the reputed online Filipino casino, we check the security and fairness of the casino. Our motto is to offer the insight into those online casinos that are SSL-encrypted, offers data protection for players, and provides secure payment processing. The encryption certificate ensures that the players' details are secured and will not be leaked.
To check for the fairness in the gameplay, we check the RNG certification and eCOGRA certificates. These certificates ensures that the casino is well audited and offers fair results for gambling and gaming.
User Experience
OCP’s experts make sure that the casino platform they are choosing is highly intuitive and seamless for gameplay. We check the user experience based on the list below.
The best casinos will have all these features aligned and offer the right user experience. The quick and easy sign-up process are a few things our experts consider.
- Website design
- Loading speed of the page and games
- Navigability
- Mobile app and website responsiveness
- UI and UX testing to ensure that the casino platform is user-friendly and intuitive
Responsible Gambling
Gambling addiction is a problem that persists among many players. To remove this issue, we check the casino for responsible gambling policy. Our experts will check the criteria listed below.
We check in real-time about the casino’s commitment to responsible gambling. Our handy testing reveals how they sort the issue of our voluntary players or reviewers.
- Setting deposit limits for the time players are gambling
- Self-exclusion program or tools provided
- Links to organizations that offer counselling to addicted players
- Other major resources offered to sort problem gambling issues.
Testing the Casino
Hands-on Testing
We conduct a full testing process that reveals the authenticity and trustworthiness on various counts of a particular online casino. Our experts will act as the player to gain an insight into the following things:
Create Player's Account
We check for any problems while signing up. A full review of the registration and signing up process is provided.
Make First Deposit
Reviewers will make the minimum deposit as cited on a casino. We state about the payment mode used, how fast was the deposit, what they got in welcome bonus, crediting of bonus amount explanation, etc.
Play Games
Was any problem faced while selecting the casino games? What game categories are offered? You will get a complete review on various types of casino games and their functionality and navigability.
Game Performance
We will check whether the games were great, good, or bad. Everything will be explained about the betting markets and the casino games screen functions. You will be offered detailed viewpoints.
Bonus Withdrawals
Did the experts faced any problem while requesting withdrawals? The explanation of minimum and maximum winning withdrawals, fee, and processing time will be stated.
Interaction with Customer Support
Does the casino offer live chat or any other mode? We will let you know everything in detail about the interaction with the customer support.
User Feedback
While writing our casino review, we incorporate the user feedback from real players. We provide a statement as it is in quotes on what players stated about games performance, payment process, bonuses, etc.
These are real player feedback, reviews, and ratings assessed and incorporated in our reviews from various gaming forums and testimonials on the casino’s official sites.
Scoring and Rating
Rating System
Our review and rating process includes the following factors as primary criteria when evaluating the performance and authenticity of an online casino. We offer ratings based on:
- Gambling Options
- Welcome Bonus
- Other ongoing bonuses and promotional offers
- Security and fairness
- Payment options and rate
- Mobile compatibility
- Reputation and awards
- Customer support
- Gambling software
- Licensing
- Sports events and promotions alongside market odds
- Progressive jackpots
- VIP and loyalty programs
- Responsible gambling
We assign scores based on these criteria. The rating scale is defined below:
| Rating Number | What it Means |
|---|---|
| 5 | Excellent / Outstanding |
| 4 | Good |
| 3 | Average |
| 2 | Below Average |
| 1 | Poor |
Overall Score
Most players may not have time to go through a chunk of reviews or individual scoring provided based on the criterions mentioned above. As an overview, the overall score for a casino is mentioned on the top. The overall score is mentioned out of 10 points or 5 points. A score between 8 and 10, or 3.5 and 5 works well for an online casino.
These overall scores written on the top of the casino helps players to distinguish the best and worst casinos. This way they will know which casino is best to play and secure, and what all casinos needs to be avoided.
Continuous Monitoring and Updates
Regular Updates
Now, here’s a twist!
Do you want to know what?
Well, we do not just leave the casinos as it is once we are done with their testing. We do regularly update our casino reviews. Most online casinos we have reviewed in the past may come up with significant updates regarding their casino games, bonuses, mergers, partnership with top-notch software gaming providers, introduction of modern payment methods, changes in customer support, licensing regulations, etc.
So, our experts will re-test these casinos based on the pointers system we have fixed. We also change the casino ratings after conducting a re-test. OCP does take under consideration the player feedback and various new policies introduced.
Ongoing Monitoring
We have a dedicated team that closely monitors various online forums, regulatory bodies, and the latest iGaming industry news.
If there is a closure of any online casino or some significant changes have occurred, we will update our reviews accordingly. Our aim is to offer players with new and updated information every time. We also check out players feedback and closely monitors all the forums where reviews or testimonials are provided.
The importance of staying informed about the industry needs and regulatory changes is that we are first ones to update you. We will send emails and newsletters or update our site banners for the new changes.
Transparency and Integrity
Independence
OCP (Online Casino Philippines) exercises full independence, honesty, and transparency in its reviews. There is no influence from third parties, and we do not take any payments for writing reviews. These casino reviews are unbiased and made by our team of gambling experts following the criterion mentioned above. Our ratings are true to our knowledge and without any influence.
OCP will never accept any payment or indulge in malpractices to offer positive reviews or higher ranking to any casino. You can be rest assured as your security and integrity comes first for us.
Disclosure of Partnerships
If OCP is partnering for a review with a certain Filipino or offshore casino or affiliate, we will disclose that in the starting statement of the review. Readers will learn that we will be writing a detailed review for our affiliate partner casino.
However, this partnership or affiliation with any online casino will never influence the honesty or integrity in our reviews. We take players feedback and experts ranking seriously.
Our reviewers will highlight the various pros and cons of the casino without hiding anything. If we will experience any problem with games, bonuses, payment methods, security and fairness, customer support, etc., we will mention that in our casino reviews. It will be an unbiased review from OCP.
User Contributions
OCP does invite Pro players and voluntary casino players to share their reviews and feedbacks on our casino reviews. We will be delighted to share your honest reviews about the online casinos on our casino review page. Our experts will include honest reviews, testimonials, etc., between the casino reviews.
You can submit your contributions, feedback, or report any issue about a particular casino by sending us an email or submitting a comment under our reviews. We will carefully analyze your allegations and good and bad feedback that are required to be shared on our website.
Feedback and Suggestions
If the users feel that our casino review process is missing some crucial details, we will be happy to get your valuable suggestions. You can provide us detailed feedback on what you want inclusive in our casino reviews. We will be more than pleased to include your suggestions or feedbacks in our next casino reviews.
You can drop us an email at [email protected] to reach out with your suggestion, queries, or comments that you feel are important.
Happy Gambling!
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